Erwin Computer Repair
the best little computer shop
in Northeast Tennessee
Laptop and Desktop
Repairs and Sales
I have been repairing computers for a living since 1996.
Services:
- $40 for a complete system cleanout w/ backup
Click link above for details
- Free Diagnostic
Machine won't boot or update? Keeps rebooting or just real slow? Bring it by so we can figure out if the problem is hardware or software
and how much it would cost. Why pay first? If it is something you don't want to spend the money to fix, you haven't spent anything to let me check it out for you.
2 exceptions:
-
I reserve the right not to diagnose computers for folks who want to go into business for themselves, who bring me computer after computer...
-
also, I do charge $20 for gaming computers. This is because diagnosis is more involved, and I either fix something messed up in settings,
or the owner almost invariabley replaces the part(s) needed by themselves -- and that's fine. But it can take quite a bit of time to track down problems on some of the gaming rigs,
so I gotta make something for the time.
- Virus removal
...for gosh sakes, if you get an FBI warning,
or Microsoft wants you to give them a call -- DON'T!!! Give me a call first. I guarantee that calling me will save you money and/or aggravation.
Some message claiming to be from Microsoft, popping up to cover your screen, that wants you to CALL THEM -- is ALWAYS a scam. Period.
BTW: while you are able, you might want to look at the Tips/News page to find out how to deal with false warnings in advance.
- Sell Computers
If you want a great laptop or PC, and don't want to throw away hundreds of dollars...
I have found that the most efficient way to show what I have available is to post the items on Facebook Marketplace.
- Laptop screen replacement
Most basic laptop screens (new) cost about $100 total (including shipping and labor.)
If I have a used one I'll charge you $50. Just call in with your laptop model number and I will get back to you with an exact quote.
larger screens, touchscreens and fast-refresh gaming screens often cost a little more.
- Data Recovery
Pictures, documents, music, old tax PDFs... these are usually more important to people than the machines themselves...
So I take backup very seriously. I can save any data you require, usually even from formatted drives.
- High-tech Drive Disposal
This one is kinda fun...
- Update stubborn older machines
Lots of people are running Windows 11 on PCs and Laptops that are technically not supoported by Microsoft. Perfectly legal updated machines -- they get security updated for 2 years from the date of the FEATURE release, which happens each fall. But each fall,
when the feature update is release, any technically unsupporterd devices will not get the update.
To get it, a user has to download the update as an ISO (Microsoft makes this freely available), then install the update manually, bypassing the compatability checks. I go over how to do this on the Tips/News page, but I also do this for folks and charge just $20. It is an in place update, so all your files and setting remain intact. It takes a few hours (I do some checking, because sometimes drivers also need to be updated at this time.)
- Answer lots of questions
I use my cell for busines and am more than happy to help you all I can over the phone... I don't feel a need to nickel-and-dime people for every little thing.
If I help you out you will come back when you need some real work done :-)
- I DO NOT repair any Apple products. Or television sets.
Sry. For one thing, PCs keep me plenty busy, and I can't be an expert on everything.
Also, I believe Apple purposely makes their products difficult for third parties to service,
so I simply avoid the hassle.
